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Date/Time: Tue, 07 May 2024 07:23:06 +0000



Post From: Daily % Change errors in quoteboard

[2020-09-29 19:42:37]
Sierra Chart Engineering - Posts: 104368
If you reconnect to the data feed, this will resolve the issue:
File Menu: Procedure to Reconnect to the Data and Trade Servers

It is incorrect on one of the servers.

The underlying issue which led to the problem yesterday evening with not saving the prior closing prices has been resolved.

That is in relation to CME futures data only:
To add injury to the insult, Sierra's own tech doc insists on stating that their data is the standard and more accurate than other providers!

Stock data is completely different. That comes from Open Feed from Barchart which is just a raw data feed only and provides no settlement prices or high/low or volume values. And working with stock data is complicated because of special trades which also inject out of range values sometimes and is not always clear what should be filtered and what not. And then when Barchart makes a protocol change, which has happened a couple of times, there can be other temporary consequences of that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-29 19:45:38