Support Board

Date/Time: Fri, 19 Apr 2024 18:32:33 +0000

Post From: Dom and time and sale and chart pause at open for 1.5minutes

[2020-09-24 23:31:32] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14014
We are quite sure at this point based on further testing and feedback, that the issue is resolved. You still have access to the Denali data feed now. Are using CQG with Sierra Chart? You can still use your Sierra Chart account and Sierra Chart installation to test the data feed. Let us know if you need help with that. You just need to use the Sierra Chart order routing service: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions You can also install another installation of Sierra Chart following the instructions here: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart Open a chart for a CME futures symbol that you are trading and you will have the data and you can monitor it. You can then verify the issue is resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing