Support Board

Date/Time: Wed, 08 May 2024 16:03:04 +0000

Post From: Logging On

[2020-09-24 14:13:22] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31462
First thing to do is to run in Safe Mode, which will prevent any 3rd party programs from running. This will give us information as to whether the problem is really from the SST program or not. Refer to the information here for how to run in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode If you are able to run just fine in Safe Mode, but not otherwise, then it would appear to be a problem with the SST program and you would need to contact them to find out what the problem may be. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing