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Date/Time: Thu, 25 Apr 2024 19:48:36 +0000



Post From: Sierra charts freezes/lags at market open

[2020-09-19 15:38:20]
Sierra Chart Engineering - Posts: 104368
as you can watch the entire program freezes this time including the clock.
This is a performance issue in Sierra Chart and is unrelated to the data feed. For help with this, refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often


Regarding post #7, the compression will be the definitive solution. We should have that out this week. Refer to:
Data Feed Stopping/Lagging Issue (non-Denali specific)

We think the reason some users notice a problem lately is due to increased bandwidth, due to millisecond time stamping. And changes with the receive side network socket buffering. Both of these issues are being addressed. The buffering issue is non-Denali data feed specific.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing