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Date/Time: Sun, 05 May 2024 05:10:25 +0000



Post From: Live bracket limit order gets filled as market order on LIVE but SIM works fine

[2020-09-16 10:29:29]
Sierra Chart Engineering - Posts: 104368
We know what the problem is. You are receiving delayed data. Your broker did not complete the setup of the data feed by activating the necessary exchanges.

They need to do this here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation&UserID=202703#DenaliExchangeDataFeed

Also you are running an older version of Sierra Chart. It is important to update now following these instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-16 10:30:19