Support Board
Date/Time: Sun, 05 May 2024 05:10:25 +0000
Post From: Live bracket limit order gets filled as market order on LIVE but SIM works fine
[2020-09-16 10:29:29] |
Sierra Chart Engineering - Posts: 104368 |
We know what the problem is. You are receiving delayed data. Your broker did not complete the setup of the data feed by activating the necessary exchanges. They need to do this here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation&UserID=202703#DenaliExchangeDataFeed Also you are running an older version of Sierra Chart. It is important to update now following these instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-16 10:30:19
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