Support Board

Date/Time: Mon, 06 May 2024 03:18:19 +0000

Post From: Stalling charts

[2020-09-14 23:01:10] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you are looking at the difference between 16:38:30 and 16:38:35 in the time and sales window, this is nothing unusual. There were just simply no bid/ask updates transmitted by the exchange. And if there was no reconnection at the time and you would know because you would see Downloading Historical Data displayed on the chart, then this is just totally normal. There simply is no problem here as we suspected. And what you describe about the countdown timer is also perfectly normal. Why would you expect the market to trade every second. If you have further questions contact the exchange. If you have questions about the exchange trading activity contact the exchange . They should not be posted here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-14 23:01:59