Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 23:10:15 +0000



Post From: Stalling charts

[2020-09-11 20:08:18]
Sierra Chart Engineering - Posts: 104368
We did a software update with our delayed data servers early in the morning and that would interrupt the feed for 10 minutes in order to delay the data.

Usually users would not notice because they get switched to our other delayed data server but if you had connected back to the same server you would notice the data feed would be interrupted for 10 minutes and then it would start.


So we think part of the problem is related to this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing