Support Board

Date/Time: Wed, 08 May 2024 20:36:27 +0000

Post From: Information: Denali Data Feed Lagging/Stopping Issues for Some Users

[2020-09-11 02:17:08] Link To Thread - Link To Post [Go To First Post]
User753428 - Posts: 158
just wanted to add a datapoint b/c I had these same problems with denali all the way since March. these were support posts created by me back in March and May: denali feed froze for more than 10 seconds at 9:30 est market open today feeds stops for 3-5 seconds multiple times during the day the symptoms i describe exactly match those mentioned recently (delay -> catches up to recent price action via superspeed -> normalizes to streaming real-time data at 1x speed) which suggests the underlying cause may be similar. for whatever reason, these never got resolved (i guess it wasn't affecting a high enough % of denali users to warrant serious attention at the time) and i had to switch back to cqg. i love sierracharts b/c you guys do great engineering but any kind of datafeed lag or freezing, no matter how small, cannot be tolerated for daytraders. i wish you guys luck in finding a solution b/c i would love to go back to the denali feed and use Sierrachart's TT order routing one day.