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Date/Time: Thu, 02 May 2024 01:02:22 +0000



denali feed froze for more than 10 seconds at 9:30 est market open today

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[2020-05-07 13:49:30]
User753428 - Posts: 158
symbol was MNQ. at this point, i'm experiencing more problems with the denali feed than i ever did with the cqg feed. can anyone else using denali feed with MNQ chime in whether they had this problem at 9:30 est today?

need to see whether it's a problem with my network bandwidth or with the feed itself. this is not the first time.
[2020-05-07 15:00:31]
Sierra Chart Engineering - Posts: 104368
It does not make any sense it would be an issue the data feed itself. It must have had an external networking cause. At 9:30 US Eastern time the outgoing buffer for your connection only reached about 11 K. This is very small with the amount of data that would have been transmitted. This is also very small compared to other buffer sizes for other users.

And the servers run at next to no load even during very busy market activity.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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