Support Board
Date/Time: Thu, 02 May 2024 22:04:50 +0000
Post From: Version 2159 64-bit not responding
[2020-09-07 21:58:11] |
Sierra Chart Engineering - Posts: 104368 |
The first thing to do is to see if you can run Sierra Chart in Safe Mode. This rules out the custom studies as being the cause of the issue. Refer to the following instructions for how to run in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode If you are still having a problem running in Safe Mode, then let us know here. Otherwise, there is a problem with one of your custom studies and you will need to figure out which one is the cause of the problem. Refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |