Support Board

Date/Time: Sat, 18 May 2024 15:40:57 +0000

Post From: CME / Denali feed down / lagging at open; Eurex OK

[2020-09-03 18:23:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Regarding post #7, it is so clear you have an Internet connectivity issue. How many symbols are you tracking? There is data being buffered on the server for you for up to 5562328 bytes. The data is just not getting through to you. This is not a Sierra Chart data feed problem. It is an Internet connectivity issue to your system. That is abundantly clear. Once the public Internet is involved, there can be all kinds of issues with delays, and the data feed stopping. These are not problems with the data feed source. Is it possible to switch to the Barchart feed for CME? The Barchart feed for Eurex was fine again. This is not relevant to the matter. There is a lot more bandwidth requirement for the symbols you are tracking on the CME as compared to EUREX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-03 18:27:22