Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 21:54:25 +0000



Post From: Saturday Pricebar ?!!!

[2020-07-26 03:23:46]
Sierra Chart Engineering - Posts: 104368
We do see the Saturday data for CME symbols and we have never seen that before. We think this is from some test data that the CME transmitted on Saturday. We will have to add a filter for it. Why they would do this to begin with we do not know. This is plain dumb. That is erroneous data from the CME.

The pricing is not valid. It is not the same as Friday and it does not match up with other days in the week.

Historical chart data will be downloaded every 24 hours per symbol for open symbols. It can happen at different points of time. If you are experiencing freezing, refer to this help topic:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

This is a performance issue based upon your configuration. So it is your configuration which you created which is causing the problem. Not Sierra Chart.

Historical charts absolutely have a dependency upon the time zone. And it may not be correct in your case. Refer to:
Time Zone Setting

If you are having any problems, with the historical chart bars not being accurate at times, make sure all of those charts are using the US Eastern time zone. See link above.


Although there can potentially be a period of time of inaccuracy near the end of the day. The solution is this:
Historical Chart Prices: 12.6 - Always Beginning Historical Chart Bar at Specified Time According To Symbol

We are going to add a new Symbol Setting to control the start time of the daily chart bar. Rather than depending upon session times which can be differently configured.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-26 03:24:53