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Direct MessagesDate/Time: Wed, 01 May 2024 23:36:15 +0000
Post From: Sierra chart data service lagging on market open
| [2020-07-24 04:54:55] |
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We want you to read over this section 4.16: Prices / Data Falling Behind: 4.16 - Monitoring Sierra Chart Data Feed Performance from Perspective of Server And enable the option for the detailed heartbeat logging. And if you have the issue again post the most recent lines of that data around the time of the problem here so we can look. Update: We have confirmed what the problem is. At the 9:30 AM US Eastern time open, there was a large burst of activity, more than usual, and the message processing took about 20 seconds, and during that time, the outbound data was just getting buffered and not sent. We will resolve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-24 06:31:26
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