Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 09:25:23 +0000



Post From: Regarding Rithmic (Our Final Post on this Subject)

[2020-07-22 10:45:30]
Sierra Chart Engineering - Posts: 104368
Post #37: No good news in regards to this other than an alternative that we will be gradually releasing later in the year.



From Rithmic regarding outage on 2020-07-21:
Rithmic can confirm a Market Data outage affecting CME products including NQ, MES, as well as NYMEX data, but NOT ES.

Outage start time: 14:28 Central Time.

Outage stop time: 14:52 Central Time.

Rithmic is investigating this outage.

Rithmic Operations

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-22 10:45:57