Support Board

Date/Time: Thu, 16 May 2024 17:34:09 +0000

Post From: Cannot open charts for stocks with dot in symbol

[2020-07-15 19:02:30] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see you are using Interactive Brokers. There is going to be symbol mapping issues in that case with these types of symbol patterns. Set up a separate installation of Sierra Chart to use with the Sierra Chart Exchange Data Feed: Using Multiple Data and Trading Services at the Same Time This is the data that you will see in that case: http://www.sierrachart.com/image.php?Image=1594839638736.png And in the installation of Sierra Chart used with Interactive Brokers you will want to disable this option: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing