Support Board

Date/Time: Sun, 05 May 2024 23:34:52 +0000

Post From: Position Failed to Flatten

[2020-07-08 12:51:06] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14238
Right, and we are not going to spend our time looking through your logs and your case. This is why we charge for the time. We bill for our support time. It is not free. Furthermore, what you said is just not true: 2. Flatten only closes position and fails to clear OCO orders due to "no orders in book" listed in log. and Orders still appear on chart. Thinking about this a little more, probably what happened is that you flattened the position at the same time the stop or target order filled. In which case, the child orders (target and stop) that you attempted to cancel were already canceled/filled and that is what generated the error messages and you ended up with a new position which you had to flatten again. So there is nothing wrong here. It is just simply a matter of understanding what happened. And this is why we charge for the analysis. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-08 12:54:31