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Date/Time: Fri, 03 May 2024 08:42:57 +0000



Post From: Full Depth of Market

[2020-07-02 07:40:46]
Sierra Chart Engineering - Posts: 104368
It looks like you are getting your data from CQG at this point, as your Denali Exchange Data Feed is no longer active.

We cannot answer any questions related to the CQG data, as we simply do not know the answers. Normally, we would tell you to call your broker and ask them, but you have already done that.

You can always get the Denali Exchange Data Feed from us again, which has 1400 levels of depth for the CME Group. Follow the instructions here:
Denali Exchange Data Feed

And we recommend that you pay for this directly which you can on your Sierra Chart account. So that you are in full control of this and do not have it canceled by your broker for unknown reasons.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing