Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 09:10:52 +0000



Post From: New install / new account??

[2020-06-26 11:19:18]
Sierra Chart Engineering - Posts: 104368
You really need to use a direct Sierra Chart account for what you want:

Direct Sierra Chart Account

When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us, and you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below:

Direct Sierra Chart Account

We can transfer any usage time and Services Balance you have paid, directly on your current Sierra Chart account to your new direct account.

Here is information for the delayed exchange data feed:
Delayed Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing