Support Board

Date/Time: Wed, 15 May 2024 06:40:31 +0000

Post From: SC 2111 will not open chartbooks

[2020-06-04 23:16:48] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is definitely no problem with this functionality in that version. That has been verified. There are two options on the Login window which can disable automatically opening Chartbooks: General Settings Window: Temporarily Preventing Automatic Opening of Files on Startup Otherwise: Can you open the chartbooks through the process of File >> Open Chartbook? If that also fails, then we need to see your Message Log after you try to open one of the files. Refer to the following instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chartbook you have an issue with. Provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing