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Date/Time: Mon, 13 May 2024 21:21:23 +0000



Post From: Account Usage Message

[2020-06-04 05:32:04]
Sierra Chart Engineering - Posts: 104368
It sounds like you are logging into Sierra Chart with an incorrect account. In particular, if you are logging into the software using the same account that you posted this Support Thread from, then that account is expired.

You need to login to Sierra Chart using the AMP supplied Account Name and Password. Refer to the information here for how to do this:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing