Support Board

Date/Time: Fri, 10 May 2024 15:54:36 +0000

Post From: data feed

[2020-05-21 14:36:32] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31522
Please use the Force Login option to ensure that the system is getting the correct information from our servers. We are not seeing the Real-Time Denali Feed listed at the top of the Message Log. Refer to the information here: Sierra Chart - Software Login Instructions: Forced Login ---------- Separately, we noticed that for your Denali Exchange Data Feed you have both the "Full CME Group with Market Depth for Non-Professionals" and the "CME with Market Depth for Non-Professionals" enabled. You do not need both of these, as the first one contains the latter. Make sure you Deactivate whichever one you do not want to renew for next month. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing