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Date/Time: Mon, 29 Apr 2024 12:08:04 +0000



Post From: FREQUENT disconnections - beginning to become untradeable

[2020-04-29 23:07:16]
Sierra Chart Engineering - Posts: 104368
We cannot help you if you want to use Tradovate. We know where the problem lies and this is explained here:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG


This is the solution we recommend you use:
Sierra Chart / Trading Technologies Futures Order Routing Service

Also have a read through this thread:
Sierra Chart Order Routing Service to Trading Technologies(TT) Cross Connect

the price feed is unaffected in the Tradovate platform..
This does not even use the CQG Web API or involve the CQG server at all. This is further proof that this is a CQG issue or some network connectivity issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-29 23:21:48