Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 05:12:12 +0000



Post From: Historical Data doesnt match intraday data in NatGas Symbol NGM20

[2020-04-27 09:14:35]
Sierra Chart Engineering - Posts: 104368
Am i supposed to manually switch to another server?
No definitely not. Nothing you need to do. This is not something users control.

For Friday, April 24, we see a close of 1.895 for NGM20. So we are not sure how you are coming to the conclusion otherwise. Try re-downloading the data for the last few bars:
Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.2.2: Correcting Data Errors by Downloading the Data Again
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-27 09:14:51