Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 18 May 2024 22:26:46 +0000
Post From: Message Log sent
| [2020-04-21 22:55:54] |
| |
|
Please understand we are very busy, and we have already provided a lot of help. We looked at the settings during a remote assistance session and the reset will be as documented here: Trade Activity Log: Understanding Daily Trade Statistics Reset Time We did confirm the resetting works properly. So we see no reason why there would be a resetting occurring at an unexpected time. And this is not something that really ever gets reported to us. The best we can think of right now is to add additional logging to confirm what you are saying or see if there is another cause. And to see if the resetting is occurring at an unexpected time relative to the Session Times. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |