Support Board
Date/Time: Fri, 07 Nov 2025 03:10:16 +0000
Post From: Connection error: "Trade account not assigned"
| [2020-04-16 11:57:23] |
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You need to follow the Transact setup instructions here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions If you have any difficulty connecting, then refer to: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError should I be logging in through the new Sierra Icon? Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |