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Date/Time: Sun, 12 May 2024 07:48:22 +0000



Post From: Connection error: "Trade account not assigned"

[2020-04-16 11:57:23]
Sierra Chart Engineering - Posts: 104368
You need to follow the Transact setup instructions here:

https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions

If you have any difficulty connecting, then refer to:
https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError

should I be logging in through the new Sierra Icon?
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing