Support Board
Date/Time: Fri, 04 Jul 2025 14:15:40 +0000
Post From: Message Log sent
| [2020-04-14 09:39:14] |
| User350698 - Posts: 35 |
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Hello thanks for the reply, if you had read through the thread I have already been asked and done the convert trade activity option. I really feel like I am going round in circles and nobody wants to properly help me with my problem. I might be wrong but all I know is I reached out to support 11 days ago and nothing has been fixed. As of yesterday the same things were happening about 2 1/2 hours into the US session my DOM resets from whatever the P&L is back to zero. After the reset yesterday I was 12.25pts as I look at my Dom this morning I am still up 12.25pts when it should be new day and back to zero. My trade activity log doesn’t show any trades I think I have attached a file with a picture of how my activity log reads. On top of this I can’t put orders through on the DOM I have to place orders at market (this started yesterday). Please can someone help me resolve this sending me links is just confusing me more I am not tech savvy.
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