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Direct MessagesDate/Time: Sat, 18 May 2024 15:24:46 +0000
Post From: Cannot recieve real-time data from a 2nd location
| [2020-04-13 18:30:27] |
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The second connection is not allowed by exchanges unless you pay another exchange fee. For details, refer to this thread: Notice: Sierra Chart/Barchart Exchange Data Feed The only thing we can think of is to change your Sierra Chart account name and that should disconnect the current Location 1 connection. Let us know if you want us to do that and contact us here about this: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Make reference to this thread so we know the reason why. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |