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Post From: Problem with orders placement and cancellation against TRansact

[2020-04-13 07:23:53] Link To Thread - Link To Post [Go To First Post]
Meklon - Posts: 218
Hello Support, I just upgraded Sierra from version 2066 to 2083 and now experiencing issues with order cancellation placed from the chart. When order is canceled (regardless if this is a single order or an attached order, the main order remains on the chart for at least 90 seconds before disappearing and also generate errors in the Trade log (see below). This was not happening in the version 2066. I am using Denali data feed and connecting to a Transact Sim account. Requesting order status for non-responsive order. \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62855 \| Current Status: Order Sent \| 2020-04-13 03:15:37.508 * Requesting order status for non-responsive order. \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62858 \| Current Status: Order Sent \| 2020-04-13 03:15:37.508 * Requesting order status for non-responsive order. \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62861 \| Current Status: Order Sent \| 2020-04-13 03:15:37.508 * Trading server did not acknowledge new order \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62855 \| Current Status: Order Sent \| 2020-04-13 03:15:39.442 * Trading server did not acknowledge new order \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62858 \| Current Status: Order Sent \| 2020-04-13 03:15:39.442 * Trading server did not acknowledge new order \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62861 \| Current Status: Order Sent \| 2020-04-13 03:15:39.442 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 62867. Service Order ID: (none). Symbol: ESM0. Account: [Sim]40557 \| 2020-04-13 03:16:33.643 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 62870. Service Order ID: (none). Symbol: ESM0. Account: [Sim]40557 \| 2020-04-13 03:16:33.643 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 62873. Service Order ID: (none). Symbol: ESM0. Account: [Sim]40557 \| 2020-04-13 03:16:33.644 * Requesting order status for non-responsive order. \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62867 \| Current Status: Order Sent \| 2020-04-13 03:17:37.413 * Requesting order status for non-responsive order. \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62870 \| Current Status: Order Sent \| 2020-04-13 03:17:37.413 * Requesting order status for non-responsive order. \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62873 \| Current Status: Order Sent \| 2020-04-13 03:17:37.413 * Trading server did not acknowledge new order \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62867 \| Current Status: Order Sent \| 2020-04-13 03:17:38.954 * Trading server did not acknowledge new order \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62870 \| Current Status: Order Sent \| 2020-04-13 03:17:38.954 * Trading server did not acknowledge new order \| Symbol: ESM0 \| TradeAccount: [Sim]40557 \| InternalOrderID: 62873 \| Current Status: Order Sent \| 2020-04-13 03:17:38.954 *