Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 09:17:18 +0000



Post From: connection to the Sierra Chart

[2020-04-10 21:24:34]
Sierra Chart Engineering - Posts: 104368
We apologize for not making our support policy clear regarding Rithmic at first . We have discontinued all technical support for Rithmic. And we see you are with AMP. Please contact them and tell them to move you either over to the Sierra Chart order routing service from Rithmic:
Sierra Chart / Trading Technologies Futures Order Routing Service

Or to CQG if you are trading exchanges other than the CME group of exchanges.
CQG Trading Platform Service

It really is a mistake to be using Rithmic especially with your location. You are going to have connectivity problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-10 21:25:30