Support Board

Date/Time: Tue, 21 May 2024 19:18:03 +0000

Post From: SC/Denali TT data ES mini

[2020-04-09 17:44:20] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We want you to restart Sierra Chart . However, there really should not be a problem with receiving real-time data. Your account is authorized to receive the real time data. If you continue to have an issue follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-09 17:44:35