Support Board

Date/Time: Sun, 19 May 2024 04:11:49 +0000

Post From: Connection error from service

[2020-04-03 20:44:32] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We cannot help with CQG connection problems. Only your broker can help with those. Here is information about the different CQG error messages: CQG Trading Platform Service: Common Error Messages If you are using the Denali Exchange Data Feed and you are only trading the CME group of markets then we recommend that you switch from CQG to the TT order routing: Sierra Chart / Trading Technologies Futures Order Routing Service And then you will also save 5 USD a-month and the data feed. This will solve the connectivity problem you are having and ensure it will not happen again. Instructions are on the page linked above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-03 20:45:05