Support Board

Date/Time: Tue, 14 May 2024 18:20:02 +0000

Post From: Changed to Denali/TT and Sierra Chart showing incorrect values, open positions, etc.

[2020-04-03 15:37:38] Link To Thread - Link To Post [Go To First Post]
User240655 - Posts: 26
Hello, I changed to Denali/TT combo yesterday and I have been having problems since than. The platform is showing open positions in the Chart Stats tab although I have confirmed flat with AMP. Also the Account Balances tab shows that over 100 USD was taken from my account today despite the fact that I am up about 30 USD today. And I cannot see the trades that I made today in the Trade tab. So it appears that Sierra Chart is showing incorrect values and is acting strange when I want to close positions. When I entered the trades it gave me an error message in the log. Could you please help me with this? Thank you very much. Tomas Date Time Of Last Edit: 2020-04-03 18:19:50