Support Board
Date/Time: Thu, 31 Oct 2024 23:47:47 +0000
Post From: "Symbol Unknown"
[2020-04-02 14:55:28] |
John - SC Support - Posts: 35678 |
Please follow these instructions to attach your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |