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Date/Time: Fri, 03 May 2024 00:39:48 +0000



Post From: Very long chartbook loading time

[2020-04-02 09:33:00]
Sierra Chart Engineering - Posts: 104368
We determined the reason for the problem. It has to do with the default rollover rules for this symbol. We are making an adjustment. This is causing Sierra Chart to see there is missing data and it will download data for those contract months, at the usual times.

We also have implemented a backup solution which will be out in the next release.

In regards to post #6 re-download the data:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-02 09:40:35