Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 08:36:42 +0000



Post From: unable to recieve live premium

[2020-03-24 17:25:54]
John - SC Support - Posts: 31159
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for $INX.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing