Support Board

Date/Time: Thu, 16 May 2024 18:28:44 +0000

Post From: I use Interactive Brokers normally works good but in the last week got message below

[2020-03-12 09:30:13] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
and has been taking longer to load my charts. This is because of the greater amount of market activity. I need to Log Off Sierra charts and then Log back in for it to load charts properly. This does not make sense to us. You never need to exit from Sierra Chart to correct the problem. We are not sure exactly what the issue is or what you mean by "properly". However we advise you to use the Sierra Chart data feeds instead of Interactive Brokers: Real-Time Exchange Data Feeds Available From Sierra Chart We are not totally clear on the problem but certainly using our own data feeds is going to help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-12 09:30:45