Login Page - Create Account

Support Board

Date/Time: Thu, 29 Feb 2024 19:36:38 +0000

Post From: Departed from Denali data/TT order routing problem

[2020-03-04 18:45:07]
Sierra Chart Engineering - Posts: 104368
I have trialled your Sierra Denali data feed and order routing and have had instances of your server side bracket order management play havoc with my auto trading study order management.
This definitively cannot be correct at all. There is some other explanation. We do not accept what you say as correct. It simply could not be.

Also today in back testing my auto ssytem study is behaving very oddly and in the message log I see it looks like I am enabled for delayed Denali real time data.
Make sure you have followed the instructions here to use CQG:
CQG Trading Platform Service: Setup Instructions

When you are using CQG you cannot be receiving the delayed data feed:
Delayed Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-04 18:45:58