Support Board
Date/Time: Tue, 16 Sep 2025 09:22:55 +0000
Post From: Unable to Connect to Transact Data
| [2020-03-04 18:22:53] |
| John - SC Support - Posts: 41827 |
|
This is the relevant message: TransAct WS | Account logon error: -1(-1) | 2020-03-04 11:01:17.587
Refer to the information here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |