Login Page - Create Account

Support Board


Date/Time: Sat, 27 Apr 2024 03:51:33 +0000



Post From: Notice: Sierra Chart/Barchart Exchange Data Feed

[2020-03-04 09:03:30]
Sierra Chart Engineering - Posts: 104368
Also in regards to post #13, we know who you are and do you know that Barchart was paying the full professional fees for you on three additional connections all of this time.

They were absorbing the cost unknown to us. We were told about a discrepancy of about 3000 USD a month and most of it was related to your account.

And we have been told by our other vendor of record, that professionals are limited to one terminal only for market data and requires exchange fees for each terminal. Exchanges are very very tight on this. We were given a document from Barchart, about the rules regarding stock exchange fees, and it is very complex reporting, including audits to be able to provide market data on more terminals to the same person.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-04 09:06:25