Support Board
Date/Time: Mon, 07 Jul 2025 03:50:45 +0000
Post From: Missing market depth after upgrade to v2057 (64 bit)
[2020-03-02 18:37:58] |
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Both of you are describing two wholly different issues. They are unrelated because they involve different exchanges. Make sure you are connecting to your live Interactive Brokers account: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees And check this Chart Setting: Chart Settings: Maximum Market Depth Levels (Chart >> Chart Settings >> Market Depth menu) (Maximum Market Depth Levels) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |