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Date/Time: Sun, 19 May 2024 02:58:32 +0000



Post From: SC Data Connections Count Approach

[2020-03-02 17:33:43]
Sierra Chart Engineering - Posts: 104368
No we do not get it. Clearly you are using one of the connections. We want you to close down each and every installation of Sierra Chart and just run one of them. There simply cannot be a problem with this at all on the Sierra Chart side. This is clearly obvious to us. We can see the connection.

To disable the use of the Sierra Chart exchange data feed you need to uncheck Allow Support for Sierra Chart Data Feeds in:
Global Settings >> Data/Trade Service Settings

And reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-02 20:52:44