Support Board

Date/Time: Tue, 28 May 2024 04:31:26 +0000

Post From: data connection disconnnects each time

[2020-02-27 11:46:08] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Are you still noticing an interruption that is taking a whole minute ? You may have a problem with the orders connection to Transact still but the price feed will continue even in that case until such time there is a reconnection and then it only gets interrupted for about 3 seconds or so. And if you notice any lagging data issue with the Denali feed, then refer to this section for instructions: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-27 11:47:27