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Date/Time: Tue, 14 May 2024 21:30:01 +0000



Post From: Unable to still resolve my sierra unresponsive issue.

[2020-02-13 17:41:04]
Sierra Chart Engineering - Posts: 104368
You have to go through a step-by-step procedure, by removing studies one by one and charts one by one and see where the problem is.

And also remove Chart Drawings through Tools >> Manage Chart Drawings Window.

This is not something we provide remote assistance for.

You can make a copy of the Chartbook which is in the Data Files Folder before making these changes so you can go back to the original one if needed:
General Settings Window: Data Files Folder (Global Settings >> General Settings >> Paths >> Files and Folder Paths)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-13 17:45:05