Support Board

Date/Time: Sat, 04 May 2024 17:45:19 +0000

Post From: Futures Charts Not Updating

[2020-02-11 15:14:04] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
In order to qualify for, and receive data from, the lower priced Non-Professional CME Group of Exchanges as part of the Denali Exchange Data Feed, you need to prove that you have a valid, funded, futures trading account. This is a requirement from the CME. To do this you need to connect to your trading account just once a month for the validation. You have not done this since switching over to the Denali feed. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing