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Date/Time: Fri, 29 Mar 2024 11:00:49 +0000



Post From: Announcement Regarding Gain Capital

[2020-01-27 09:32:10]
fjgaspar - Posts: 62
Hi,

I am reading contradictory messages regarding Gain Capital Support. In #2, you say that from March on, new versions of Sierra Charts will not support Gain Capital, and 3 months later, old versions of Sierra Charts will have an historic reduced to two months.

Now, in #66, you say that Gain Capital will not provide data Sierra uses for maintain historical Data for Gan capital users, but you have an alternative, and you will launch a mandatory update for Gain Capital users.

Me, and many of my customers, use Sierra Charts and Gain capital. Some of us need Eurex data, so Dinapoli data feed is not a solution for us, and CQG and Sierra datafeed make us increase the costs in a very big percentage, so they are not valid for us.

I have to give a solution to my customers, current and future ones. I prefer keeping with Sierra, and if it would be possible continue using Sierra with Gain Capital Data feed, that would be our best solution possible. But if we are going to be limited in some way, I need to know in order to search another platform.

Please, would you clarify? How will be possible to use Sierra with Gain Capital from March? Which will be the limitations?

Thanks