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Date/Time: Sat, 20 Apr 2024 13:54:17 +0000



Post From: Announcement Regarding Gain Capital

[2020-01-24 02:38:32]
Sierra Chart Engineering - Posts: 104368
Our decision at this time regarding Gain Capital, is that we are not going to remove technical integration to it, but it is not the preferred service to use. We do not want new users added to it. And going forward providing technical support for Gain Capital users is going to be within our discretion.

Also, one thing we got reminded today about CQG, is that really CQG is unacceptable to use for multiple platforms. Because CQG charges $10 plus Exchange market data fees for each program that connects to it. So if you use Sierra Chart and jigsaw you have to pay twice for exchange fees, and $20.

Sierra Chart has solved this problem for many years now with the DTC protocol server in every installed installation of Sierra Chart:
Data and Trading Communications (DTC) Protocol Server

It is able to feed data to other applications on the desktop using the easy DTC protocol. Jigsaw and others should use this. The solution is available at this time. We have developed excellent technology including the Sierra Chart order routing service. It should not take them any more than a couple of weeks to integrate to it for basic market data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-24 03:18:46