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Date/Time: Sat, 27 Apr 2024 04:29:26 +0000



Post From: Announcement Regarding Gain Capital

[2020-01-22 09:44:01]
Sierra_Chart Engineering - Posts: 14107
I am very sorry - I thought I followed the instructions from the link but must not have clicked on the correct link (the Denali Link). When yo said you will sort this out - does that mean you will set up the Denali Feed for me or do yo want me to set it up? And do yo want me to deactivate the Sierra Chart Exchange Data Feed. I only activated it as a trial (I think).
We have set the Sierra Chart Exchange Data Feed to not renew on your account. Next month the Denali exchange data feed will need to be activated. Just ask us to do that for you please.

In regards to post #46, as far as support for Gain Capital goes, support is according to what we have said in our second post at the beginning of this thread.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-22 09:50:58