Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 23:58:03 +0000



Post From: Announcement Regarding Gain Capital

[2020-01-22 01:27:02]
Sierra Chart Engineering - Posts: 104368
We have analyzed the FAST data capture and what we have determined is that it appears the error is coming from the server. A simple explanation is the server is transmitting data for other symbols using the ID of another symbol.

There may be other issues as well but this is the primary analysis.

We want to go over this more carefully tomorrow before we say anything to Gain Capital.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing