Support Board

Date/Time: Thu, 25 Apr 2024 13:01:50 +0000

Post From: Announcement Regarding Gain Capital

[2020-01-21 20:03:06] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14076
Just so you know we are examining the low-level technical reason for the problem. We said we were not going to spend time on us but we are. Since we have to understand where the problem is. As we said it is very unlikely to be on the Sierra Chart side but we have to consider all possibilities. We are also going add 2 weeks free usage time for the affected Gain Capital users. It does not matter where the problem is, if you are having an issue we will add the free usage time in this particular case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-21 20:04:58