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Date/Time: Fri, 29 Mar 2024 12:33:03 +0000



Post From: No historical data

[2020-01-21 15:36:43]
Sierra Chart Engineering - Posts: 104368
You did not wait long enough for the data download to complete. Follow through the procedure below again and be sure to wait a minute or so. Maybe wait two or three minutes.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing